Archive | Journal of Internal Communication

Volume 16 of the Journal of internal communication is out now

We are pleased to announce that volume 16 of the journal of internal communication is out now. We are delighted to feature a selection of great articles and case studies.

In this issue…

  • Cary Rueda shares his journey from being a copywriter at Saatchi & Saatchi to becoming Head of Internal communications at Kier Group.
  • As a company grows and grows, their reach spanning continents and cultures, the temptation to deliver ‘one size fits all’ communication increases. Arla Foods, one of the biggest dairy suppliers in the world, managed the inverse – to make their communication more intimate the bigger they got.
  • Philips’ Director of Communication Channels Dennis Agusi shares with us his experience of implementing a global, tag-based intranet.
  • and much more – we hope you enjoy this issue and as always, we’d love to hear your thoughts and stories. Tweet us @GatehouseGroup!

To download the full volume, visit

Journal of Internal Communication – Volume 14

In this issue, we cover the topic of becoming a trusted advisor. What does it really mean, and how can it help you move up the ‘food chain’ within your organisation.

We’re delighted to feature a selection of great articles:

Gatehouse’s co-founder, Lee Smith, explores some common misconceptions about being a trusted advisor
Drew Stephenson of YBS Group offers his thoughts and experience repositioning an IC function as an advisory function
– In the same vein, Leanne Taylor of AXA explains how she extended the reach of the internal communications function by creating an influencers’ network

We also hear from Louisa Mellor of DS Smith, who managed a three-year long programme to unite a fragmented organization behind a common purpose, and from Chris Horner, who shares the findings of his research on Twitter’s impact on engagement within the NHS.

There are plenty more case studies to enjoy in this volume of the Journal of Internal Communication, and we’d love to hear your own thoughts and stories – get in touch if you’d like to be featured!

Sign up to our Knowledge Bank here if you haven’t already to receive the latest edition of Gatehouse’s Journal of Internal Communication, and let us know your thoughts on Facebook and Twitter!

Journal of Internal Communication – volume 13 is out!

The number 13 doesn’t have to be unlucky.

With our latest issue, we hope to provide you with the insights you need to deliver hard hitting internal communications – so you can leave your lucky charms at home!

In particular, this edition provides solid examples of how IC practitioners can make the biggest of organizational changes – a mergers and acquisition – a success.

Madeleine Porter of Ladbrokes Gala Coral explains how she informed and engaged employees of both Ladbrokes and Gala Coral throughout a period of uncertainty leading up to the merger

Ravinder Johal and Sasha Watson of ARM share their tried and tested approach to integrating new colleagues following an acquisition

We also hear from Sarah-Jane Wakefield of Standard Chartered Bank, who argues the benefits of having your internal  communication audited, and Michael Kissman of Compass, who relates his experience piloting Workplace by Facebook.

To supplement the case studies, we’ve included an excerpt from our ninth annual State of the Sector study, identifying six emerging trends within the ever-evolving internal communication profession.

To get your free copy of the Journal of Internal Communication, visit now. And if you’d like to be featured in the next edition, get in touch at



Making the case for employee engagement at Serco

Screenshot 2013-11-25 14.51.16Money talks. When you’re making the case for employee engagement, nothing holds attention like the bottom line.

That’s why Amber Kelly, Serco’s Global Employee Engagement Director, developed a business case to show how employee engagement has a direct impact on business performance at Serco.

For example, she found that areas of the business with high levels of engagements (65% and above) had much higher operating profits than contracts with low levels of engagement.

You can read her full case study now in this free digital extract from the Journal of Internal Communication. Click here to download the PDF now.

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The JoIC is £20 an issue, and there’s a new one every three months. You can get your first issue for only £5 with coupon code: JOIC2013. 

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How to Get the Journal of Internal Communication for £5

joic3d_2“Knowledge is power” is one of the biggest myths of our time.

In large organisations educated, academically gifted people are routinely left behind.

You know why? It’s because today, rewards aren’t paid out for what you know – rewards are earned by what you do.

To succeed today you’ve got to be seen to add value. That’s why Gatehouse has created the Journal of Internal Communication.

Every quarter, the Journal of Internal Communication will help you make things happen in your corner of the world. It takes you ‘behind the scenes’ with communicators across the employee engagement business.

The aim is to give you new ideas or tactics you can deploy – and to inspire you to get serious about your own ‘big ideas’.

Go and subscribe to the Journal of Internal Communication.

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