Employee and Social Media Communications Specialist

  • Permanent
  • Leeds

International Personal Finance

What you will be required to deliver in your role:

  • Champion employee communications and ensure that relevant information is communicated with passion, commitment and energy across the business to relevant audiences.
  • Support the build and management of employee communications strategies and own their execution to ensure all internal stakeholders are informed, engaged and proud to be a member of IPF.
  • Support the Senior Manager Employee Communications to produce an annual employee communications plan that promotes an ethos of open, relevant and energetic communications across the business.
  • Act as an internal journalist identifying and telling IPF stories in the most impactful way in Leeds, and supporting the countries to do the same.
  • Identify and create any new employee communications/digital channels as required and ensure their effective use by employees across the organisation.
  • Work closely with internal stakeholders, for example, HR, to ensure that relevant and effective communication is delivered to support any change initiatives as required.
  • Provide communications support to employees across all of the business as required.
  • Devise and implement feedback mechanisms to identify and measure the effectiveness and relevance of the communications strategy and make suggestions for improvements.
  • Work with third party suppliers and internal stakeholders to ensure that campaigns are effectively delivered.
  • Utilise, whenever possible, any social media channels that can help promote an effective two-way exchange of information with employees thereby optimising employee engagement and understanding of important communication objectives i.e. understanding of the company‚Äôs purpose, strategy and values.
  • Proactively seek opportunities to influence and motivate at all levels to promote, communicate and support embedding of the sustainability agenda, business strategy and customer and agent experience.
  • Work with the wider communications, investor relations, corporate affairs and sustainability teams in the UK and across the Group to position the company as an ethical business.
  • Ensure sustainability and component activities are a key part of employee communication strategies; to develop a strong a sense of business ethics into the corporate culture, motivate ethical behaviours and belief in the sustainability agenda.
  • To support the sustainability team to position IPF as a thought leader on financial education and customer issues (i.e. YouGov and GFK).
  • Ensure employee communications are an effective two-way channel that optimises engagement and understanding of the business values, vision and strategy.



  • Educated to degree level in appropriate discipline
  • High level digital media design and management qualification


  • Demonstrates an proactive, credible and focused approach
  • Able to present information verbally and in writing to logically and persuasively influence others
  • Demonstrate capability to analyse and draw inferences from multiple sources of information to inform decision making
  • Demonstrates an awareness of cultural issues and responds with empathy
  • Demonstrates capability to vary communication style appropriately for different end users
  • Excellent written and verbal communication and close attention to detail
  • Ability to assess and select appropriate communications routes for different messages and audiences
  • Ability to remain calm under pressure and take the lead in managing crisis situations
  • Negotiating and influencing skills
  • Ability to build and maintain highly effective working relationships (internally and externally)
  • Ability to gain the trust and respect of senior colleagues
  • Good organisational and project management skills and ability to work to tight deadlines
  • Creative and translates vision into outcomes
  • Ability to support the development of strategy, execute and evaluate communications strategies
  • Understanding of effective the latest developments in organisational communications
  • Taking the lead on social media handling, proactively placing good news stories, dealing with enquiries and producing media releases


  • Proven experience in the field of media / communications
  • Experience of coordinating in a matrix management structure


  • Willing and able to travel internationally
Your application will be treated with absolute confidentiality.

To apply for this job please visit the following URL: https://www.onlineresourcing.co.uk/jobs/ipf/3/jobdetails/?jobid=16839 →

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